Introducing Microsoft Agent 365 - The control plane for agents
Give your AI agents the same oversight you give your people. This video introduces Microsoft Agent 365, a control plane that extends your existing identity, security, and compliance infrastructure to the agents working across your organization. Watch how one place to deploy, manage, and govern agents keeps a growing agent workforce accountable and secure.
What is Microsoft Agent 365?
Microsoft Agent 365 is a control plane for agents that sits alongside your existing Microsoft 365 and AI investments. It’s designed to help organizations move from individual people doing all the work to a model where people and AI agents work together.
In practice, Agent 365 gives you a centralized way to deploy, manage, and secure AI agents across your environment. Instead of treating each agent as a separate experiment, you use Agent 365 as the place where you define how agents operate, what they can access, and how they support your teams.
It’s part of the broader Microsoft 365 AI and Agent ecosystem and is being highlighted as a key capability at Microsoft Ignite 2025, signaling its role in how organizations can reimagine their digital workforce.
How does Agent 365 help manage AI agents?
Agent 365 is built to act as the management and control layer for your AI agents, so you can move beyond pilots and into day-to-day operational use. It focuses on three main areas:
- Deployment: Provide a consistent way to roll out agents to different teams and use cases, rather than building and managing each one in isolation.
- Management: Use a single control plane to configure how agents behave, what workflows they support, and how they interact with people and systems.
- Security and governance: Apply organizational policies to your agentic workforce, helping ensure that access, data use, and compliance are handled in a structured way.
By treating agents as part of your core infrastructure, Agent 365 helps you rethink how work is organized—shifting routine tasks to agents while keeping people focused on higher-value activities.
Why should organizations consider an “agentic workforce”?
An agentic workforce is a model where AI agents work alongside employees as part of your standard operating environment, rather than as isolated tools. With Agent 365, organizations can:
- Extend their existing infrastructure: Build on top of Microsoft 365 and AI capabilities so agents can operate where work already happens.
- Standardize how agents are used: Use a single control plane to define roles, permissions, and responsibilities for agents across teams.
- Increase confidence in AI adoption: Because Agent 365 is designed to help you deploy, manage, and secure agents, business and IT leaders can adopt AI in a more controlled and predictable way.
Instead of experimenting with disconnected AI tools, Agent 365 helps organizations reimagine work by making agents a managed, governed part of the workforce—supporting productivity, consistency, and risk management.
Introducing Microsoft Agent 365 - The control plane for agents
published by Five Nines IT Solutions Inc.
Your business needs a solid technology platform upon which to build and operate. Despite all the hoopla, big monitors and fast computers are simply not enough. You need to consider the foundation and the underpinnings that make IT safe and reliable for your business.
Five Nines IT Solutions is here to blow away the smoke and to give you the straight goods. We'll help you find the weaknesses, plug the gaps, shore up your defences and keep an eye on things so that you can focus on your business. When you're ready, we'll work with you to move to the next level.
Five Nines delivers a team of IT professionals to work with you, your staff and your infrastructure. From strategic solution design and implementation through service and ongoing support, we combine best-of-breed hardware and software solutions with superlative technical expertise to provide you with the very best results.
Once everything is up to snuff, working well and helping you make money, the Five Nines offers "Help Desk as a Service" to watch your back as you move forward. With over a hundred highly-trained help desk mentors working from locations throughout Canada, top-notch support is available 24/7/365 to ensure you get the most out of your investment in technology.
.jpg "Five Nines IT Solutions Inc.")
Sign in with LinkedIn